Frequently Asked Questions:

  1. Do you have a storefront?
    • Currently no, I work out of my home shop in Mt. Washington, Pittsburgh.
  2. What is the average repair time?
    • All repairs are different, I work as efficiently as possible to provide the quickest turnaround I can. Supply issues or special orders may add additional time.
  3. What payment methods do you accept?
    • All major payment methods are available. Processed through Square.
  4. Do you have a drop-off and pickup for instruments?
    • Yes, with FREE convenient parking. We can discuss specifics when requesting work.
  5. Do you pickup and deliver instruments that need work?
    • Yes, I will for a nominal fee ($5 to $15). Unable to make it to me I can help. Within a reasonable distance of Pittsburgh. Reach out and we can discuss details.
  6. Do you offer discounts?
    • Doesn’t hurt to ask, right? Ask me and we can talk about it before any repairs.
  7. Is there any luthier work you will not perform?
    • Not as of yet, reach out and we can figure what you need done.
  8. Do you work on amplifiers?
    • At the moment I do not.
  9. Do you accept trades for work?
    • Maybe, lets talk.
  10. Can I ship my guitar to you for work?
    • Yes, of course! I will do work for anyone, anywhere. All shipping costs are covered by the person requesting work. I do not pay for shipping.
  11. Can I order a guitar online and have it shipped to you for setup/repair?
    • Yes, please do! I would be more than happy to accept guitar shipments for you. I can inspect and setup the guitar, my setup fee would apply to this. If no setup is needed there is a flat $10 fee to accept and store your guitar. I can provide secure, guaranteed delivery and storage for your instrument.
  12. Why the name deadhead guitars?
    • My love of the grateful dead partially influenced the name. The second influence is “deadhead” logs. These are logs that have sank in waterways while awaiting processing.
    • Deadhead logs stay at the bottom of the waterway until they are eventually recovered. The outside layers of the log erode away, but the “heartwood” of the log is preserved. Over years the log absorbs minerals which cause different hues in the wood to develop. “Deadheads” can stay sunken for a hundred years, all the while developing amazing shading and coloring inside.